Call Center Call Center Solutions Customer Focused Roadmap 
CX Accelerator
JULY 1, 2020
One company asked their customer service employees to connect to VPN and haul their desktop computers home with them. Another large call center (over 900 agents) with an on-premise solution was doing their best to physically distance agents, but only 52% of their employees came to work out of fear of getting sick.
CX Accelerator
JULY 1, 2020
One company asked their customer service employees to connect to VPN and haul their desktop computers home with them. Another large call center (over 900 agents) with an on-premise solution was doing their best to physically distance agents, but only 52% of their employees came to work out of fear of getting sick.
VDS
JULY 20, 2020
One company asked their customer service employees to connect to the VPN and haul their desktop computers home with them. Another large call center (over 900 agents) with an on-premise solution was doing their best to physically distance agents, but only 52% of their employees came to work out of fear of getting sick.
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