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7 Effective Ways to Improve Your Online Customer Service

Kustomer

APRIL 13, 2022

Even if you have a great quality product, you won’t be able to capture the market share you deserve if your team doesn’t provide a service worthy of retaining your customers and developing a loyal customer base. . Doing business online involves interacting with customers across multiple touchpoints. Welcome to the circle!

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Self Service Customer Service Chatbots Omni-Channel 94
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Freshdesk vs. Zendesk: The Giants of Customer Support and Help Desk Software

Kustomer

FEBRUARY 19, 2024

Some of Zendesk’s key features include: a dynamic ticketing system for tracking and prioritizing support requests, a knowledge base for creating self-service content, live chat and messaging capabilities for real-time communication, and a call center solution. Field Service Lightning.

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Self Service Software Knowledge Base Social Media 52
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