Magellan Solutions

JULY 9, 2021

What do you get when you outsource inbound call center services ? Inbound Calling. A 24-hour call center services outsourcing provides you the same quality that customers expect on a regular shift. Managing call center services inbound sales inquiries. With calls – $2.99

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ViiBE Blog

MAY 4, 2021

Customer support has taken on new importance as customer interactions have moved away from physical stores to a digital marketplace. Customers expect the same level of service as in person, so it is crucial to measure your call center’s overall performance as well as your individual agents.

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Magellan Solutions

JULY 29, 2021

The coronavirus pandemic has been tough on the contact center services Philippines and on a global level. . It dramatically heightened customers’ expectations. Intelligent virtual agents work to increase contact rates. Lead Generation Call Center. . • Omnichannel Communication — The New Norm.

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NobelBiz

OCTOBER 17, 2023

Power Your Contact Center with Work-From-Home Excellence Work-from-home (WFH) in contact centers enhances employee productivity, offers business flexibility, and maintains continuity during disruptions. NobelBiz OMNI+ enables seamless WFH deployment, ensuring smooth operations in a remote environment. Tune in now

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