Calabrio’s OpenAI Integrations Accelerate Contact Center Efficiency and Agent Productivity
CSM Magazine
APRIL 6, 2023
Tenured AI and ML research and innovation teams continue to develop offerings that reinforce agents’ value as brand guardians. Calabrio , the workforce performance company, announced the integration of Calabrio ONE with advanced AI (artificial intelligence) systems from OpenAI, a leading AI research and deployment company.
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