Improve NPS with these 11 surefire strategies
SurveySensum
FEBRUARY 10, 2022
NPS is a critical business KPI that tells you how likely your customer is to recommend your product or service to others. Encourage buy-ins across divisions to incorporate NPS. Set NPS goals for each department. Encourage promoters to become brand ambassadors. Then, understand the structure of the current NPS program.
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