Brand Values Feedback Gamification Study 
Lumoa
FEBRUARY 9, 2023
Long-term actions are based on the analytics results of customer feedback. Later, communicate the changes and improvements you’ve done based on customer feedback back to your customers. Acting on customer feedback doesn’t mean doing one thing. It means doing many things on many levels of an organization.
Kustomer
FEBRUARY 18, 2021
I was going to ask, I think one of the things you mentioned is about the brand value or brand promise that people call it. I think one of the things I see as a challenge is people create these values. Sometimes those employees value the feedback and the validation that we give them. Gabe Larsen: (10:05).
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Stella Connect
JANUARY 4, 2022
Rather, keeping a pulse on how your agent is performing (which can inform how they’re likely going to respond to your feedback), and how they’re going to create actionable change in their behavior as a result, is another critical part of coaching. Align customer service training with brand values and goals. Keep it simple.
Stella Connect
APRIL 17, 2018
Base the session on a call you listened to, customer feedback, or other performance data tied to a specific interaction. During the session, it’s fine to remind agents of brand guidelines. Feedback should be clear and succinct so it’s easy to digest. Align customer service training with brand values and goals.
Stella Connect
APRIL 17, 2018
Base the session on a call you listened to, customer feedback, or other performance data tied to a specific interaction. During the session, it’s fine to remind agents of brand guidelines. Feedback should be clear and succinct so it’s easy to digest. Align customer service training with brand values and goals.
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