5 Phone Greeting Types and Tips to Maximize Your Call Center Experience
NICE inContact
APRIL 8, 2019
In our view there are 5 key elements to a proper phone greeting type and experience that determine a customer mindset for the entire rest of their interaction with your company. how long is their wait – honesty is the best policy), and help them quickly! As though you care – because you do! Let’s get started. .
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