How to Make Customer Service A Competitive Advantage
TeamSupport
APRIL 26, 2019
B2B buyers are a different type of customers. Responsible for allocating a company’s budget, they are under considerably more pressure to make the “right” decision than the average business-to-consumer (B2C) shopper. Companies can have a great product, but no one may want to buy it because of a poor customer service reputation.
Let's personalize your content