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Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential

Myra Golden

APRIL 11, 2023

I did a live demo of Balto’s Real-Time Guidance in a webinar last year when I talked about my 3R De-escalation Method and contact center leaders loved it! This involves using data and analytics to make informed decisions about your contact center operations and customer service strategy.

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Maximizing Success in Call Center Campaigns

NobelBiz

JANUARY 16, 2024

If you want to find out more about How to Increase Sales Performance in Outbound Contact Centers listen to our webinar episode. Cold Lead Outreach Cold lead outreach in outbound call center campaigns requires a strategic approach to engage potential customers.

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