People-First Culture Keynote: Las Vegas 2019 (Employee Engagement & Company Culture Keynote)
Michel Falcon Experience
MARCH 12, 2019
But one day I got an email from an executive of Verizon Wireless, and just before that like, literally 24 hours before that, my biggest client was Ferguson Moving and Storage based in Vancouver; about a $2, $3 million company at the time. It’s customer service. Delivering exceptional customer service.
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