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Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

This conversation originally appeared in Opentalk magazine. You meet with customers all the time. When it comes to call centers and service centers what are people focusing on today compared to a decade ago? We’ve been in the business for a long time. Just fix it right the first time.

article thumbnail

Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

This conversation originally appeared in Opentalk magazine. You meet with customers all the time. When it comes to call centers and service centers what are people focusing on today compared to a decade ago? We’ve been in the business for a long time. Just fix it right the first time.