Best Practices to Monitor Your Remote Call Center Agents
ShepHyken
JANUARY 22, 2021
Sh e shares best practices supervisors can use for monitoring call center agents in a work-from-home scenario. This helps the manager to establish trust within the team and support their agents when they need it. Real-time Remote Monitoring. This week we feature an article from Tanya Bansal , Marketing Executive at Ameyo.
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