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AI Customer Service: Today’s Most Transformative Technologies

TechSee

A Tata Consultancy Services survey found that 31.7% of major companies around the world are currently using AI customer service technologies, the second most common use of AI after IT. As companies scale their customer care operations or respond to new marketplace realities, changes to their processes are inevitable and necessary.

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Everything You Need To Know About Call Center Outsourcing

Magellan Solutions

What Is An Outsourced Call Center? Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks. And other customer service-related concerns. Meanwhile, outbound call services assist you in: Generating leads.