Average Handle Time Blog Culture Customer Service Training 
Comm100
NOVEMBER 8, 2017
How can you tell who will treat your customers with kindness and compassion – who will work diligently to provide them with the solutions and the support that they are reaching out for? Negative customer service agents and negative customers can feed off of one another’s bad energy, and result in an overall upsetting interaction.
Pretium Solutions
MAY 15, 2012
As customer experience and customer service increasingly become a strategic priority for companies looking to differentiate themselves, call center leaders are under more pressure than ever to ramp up their call center performance. One critical piece of the call center puzzle is front-line agent training.
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Pretium Solutions
MAY 15, 2012
As customer experience and customer service increasingly become a strategic priority for companies looking to differentiate themselves, call center leaders are under more pressure than ever to improve call center performance. One critical piece of the call center puzzle is front-line agent training.
Pretium Solutions
MAY 15, 2012
As customer experience and customer service increasingly become a strategic priority for companies looking to differentiate themselves, call center leaders are under more pressure than ever to improve call center performance. One critical piece of the call center puzzle is front-line agent training.
Pretium Solutions
MAY 15, 2012
As customer experience and customer service increasingly become a strategic priority for companies looking to differentiate themselves, call center leaders are under more pressure than ever to improve call center performance. One critical piece of the call center puzzle is front-line agent training.
Pretium Solutions
MAY 15, 2012
As customer experience and customer service increasingly become a strategic priority for companies looking to differentiate themselves, call center leaders are under more pressure than ever to ramp up their call center performance. One critical piece of the call center puzzle is front-line agent training.
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