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Remove Automotive Remove Customer Journeys Remove Mobile Customer Service Related Topics
Self Service Omni-Channel ROI Customer Service Strategies CRM Customer Relationship Management Customer Engagement e-support Contact Center Multi-Channel More Related Topics >
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Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

MAY 27, 2016

The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. Customer Experience IOT in the Automotive Industry-Upcoming. **. . • Halo Uses Xively’s Internet of Things Platform to Redefine Safety Devices. • The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming.

Omni-Channel 40
Omni-Channel Social Media e-support ROI 40
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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

FEBRUARY 6, 2018

Salesforce has been successful as a mobile customer service application, meeting the increasing demands of businesses and customers. Automotive Dealerships. Auto Jockey : Provides tools for capturing customer activity and information, social media, and sales and service integration.

Software 104
Software Customer Engagement Engagement Omni-Channel 104
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