Call Center Dialer Software: Optimization Best Practices
NobelBiz
MAY 9, 2023
Without even diving into the technology or settings, the simple fact of introducing an autodialer in its most simplistic form can bring a tremendous return on investment. Ignoring FTC’s abandonment rate laws: in 30 days, only 3% of outbound calls can be abandoned. Minimize Call Wait Time Nobody enjoys being put on hold!
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