Currency Alliance

OCTOBER 12, 2020

Loyalty programs must evolve to keep customers engaged. Every business needs a loyalty strategy, but not every business needs a loyalty points program. Points are just an excuse to start a dialog with customers, keep score, and enable an economy based on an incentives currency.

Loyalty 98

Loyalty Marketing Loyalty Programs Banking 98

ProProfs Chat

JULY 30, 2021

Innovation makes you stand out from the crowd and creates an unique form of brand perception. Brand perception requires years of focussed efforts: understanding your customer base, reaching out to them through surveys, keeping a close eye on their online reviews, interacting with them on social media, and so on. Image Source: Amazon.

Brands 111

Brands Net Promoter Score Social Media e-support 111

SurveySensum

JULY 20, 2023

The issues could be – declining product or service quality, lack of innovation or outdated offerings, unfavorable customer service experiences, or uncompetitive pricing compared to alternatives. She has everything; from outdoor gear to athletic apparel and fitness equipment. Sounds like a plan, right? Well, not so fast.

Retail 52

Retail Feedback How To Self Service 52