Apparel Customer Satisfaction Net Promoter Score Rewards Programs 
delighted
NOVEMBER 20, 2020
apparel) compared to 2019. Measuring CX during a customer’s digital journey can be done with a few different survey methodologies: Net Promoter Score (NPS) : This measures the loyalty of your customers by asking them how likely they are to recommend your brand, product, or service.
delighted
NOVEMBER 5, 2019
Albeit a transition period, some experts are calling this a necessary purge for the industry, in that the brands who survive it will be more reflective of the experiences that customers want when shopping. Morris, senior brand apparel analyst for financial services firm D.A. We’re in the middle of a multiyear retail purge.
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