Remove Apparel Remove Communication Remove Customer Voice Remove Voice of Customer
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The Power of a Greeting: How One Simple Act Can Impact the In-Store Experience

Second to None

Ideally, your employees are greeting customers within one minute of them walking into your store, but in reality, many customers wait over five minutes before any sort of acknowledgement takes place. Once you have opened up the communication, employees should then ask whether or not there is any sort of assistance they can provide.

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