People-First Culture Keynote: Las Vegas 2019 (Employee Engagement & Company Culture Keynote)
Michel Falcon Experience
MARCH 12, 2019
” The other company was Lululemon, the athletic apparel company. It’s customer service. Delivering exceptional customer service. And the great thing about that business is one owner, no outside [inaudible 00:05:17], one owner, no debt, like “Oh man, that’s an amazing business.”
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