SurveySparrow

OCTOBER 25, 2023

That brand tagline you send out holds the key to the success of your organization! Brand Name A brand name is like the first handshake with your customers. A powerful brand name can make your business memorable and help it stand out in a crowded market. Read More: How to Create the Perfect Brand Name?

Brands 52

Brands Strategy Marketing Social Media 52

Lumoa

FEBRUARY 9, 2023

The focus on enhancing customer experience has gained traction in recent years. As businesses recognize its value, the shift from a product-centered approach to a customer-centric one continues. Actionability is also, as we believe, one of the essential aspects of customer experience management. Listen to your customers.

Net Promoter Score 445

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 445

Lumoa

MARCH 20, 2018

Customer experience has been on the rise during the last couple of years. From the traditional product-oriented businesses we’re moving towards customer understanding and customer-centric approaches. Whether you’re new to customer experience or coming for little inspiration, this is the right place. So let’s start!

Net Promoter Score 286

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 286

Lumoa

MARCH 20, 2018

Customer experience has been on the rise during the last couple of years. From the traditional product-oriented businesses we’re moving towards customer understanding and customer-centric approaches. Whether you’re new to customer experience or coming for little inspiration, this is the right place. So let’s start!

Net Promoter Score 160

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 160

BirdEye

MARCH 20, 2023

As a business looking to improve brand awareness, lead generation, and scale growth, social media management has to be a part of the overall strategy. The key to leveraging these customer-facing channels is developing a robust and effective strategy. That brand consistency reinforces your brand identity.

Social Media 52

Social Media Brand Values Strategy Brands 52

AskNicely

JUNE 20, 2015

If you aren’t putting the customer experience front and center, you’re going to hit the wall… pretty soon. When you have financially-based metrics, it creates incentives around maximizing short-term value,” says Bill. “For Ask your biggest evangelists for reviews, tweets or customer videos. Share your brand values.

NPS 150

NPS Net Promoter Score Effort Score Metrics 150