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7 Amazing Cases of Outsource Customer Service Philippines

Magellan Solutions

There is no debate with regards to the country’s reputation as the World’s Call Center Capital. . Customer support outsourcing in the country is among the top services offered by its BPO industry. Innovation and improvements in technology now highlights its non-voice customer support as well. . Live Chat Support.

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Mina and Her Sporting Goods Store Mina runs an awesome online store for sporting goods. According to a report by the Baymard Institute on ‘ Cart Abandonment Stats 2023 ’, it was found that the average cart abandonment rate is 69.9%. She has everything; from outdoor gear to athletic apparel and fitness equipment.

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