Call Center Dialer Software: Optimization Best Practices
NobelBiz
MAY 9, 2023
Without even diving into the technology or settings, the simple fact of introducing an autodialer in its most simplistic form can bring a tremendous return on investment. Answering machine detection is adjustable to either disconnect a call or drop a pre-recorded voicemail. If you have 15 agents, that is a total of 11.25
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