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18 Live Chat Best Practices to Help You Deliver Superior Customer Service

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A high response time can lead to high abandonment rates and customer dissatisfaction. You can also save time by sending images, files, screenshots, or even how-to videos instead of writing out lengthy, complex responses. Try these tips to create a more human connection over live chat: 10. Make a connection.

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Now, you might be wondering how to achieve this. Here’s how to fix that. But how to resolve this issue? This can be frustrating, especially if you’re not sure what’s causing the issue or how to address it. She has everything; from outdoor gear to athletic apparel and fitness equipment. And guess what?

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