CSM Magazine

JANUARY 22, 2024

from 2023 to 2030. Siena AI, co-founded by Andrei Negrau and Lisa Popovici, is a company that developed an autonomous customer service platform designed for e-commerce. based multilingual customer support provider, raised $8 million in a Series A1 funding round led by Joint Effects, a Venture Capital firm based in Boston, MA.

Customer Service 52

Customer Service e-support Virtual Agent Chatbots 52

NobelBiz

FEBRUARY 21, 2023

Also, they anticipate that your call center will meet their expectation to boost customer relationship management. Here are the developments and services you may choose to invest in this year to manage your client connections effectively: Voice reminders: Instead of keeping callers on hold, offer a callback option.

Call Center 52

Call Center Omni-Channel Trends Contact Center 52

NobelBiz

FEBRUARY 15, 2023

Also, they anticipate that your call center will meet their expectation to boost customer relationship management. Here are the developments and services you may choose to invest in this year to manage your client connections effectively: Voice reminders: Instead of keeping callers on hold, offer a callback option.

Call Center 52

Call Center Omni-Channel Trends Contact Center 52