2029 Customer Satisfaction Engagement Wait Times 
NobelBiz
FEBRUARY 17, 2023
Kevin Daly, Founder of ValueAd and creator of Bestpair says that when call center agents have engaged and non-robotic conversations with your customers, relationships are built. This leads to happier reps who stay around and work for positive outcomes, which leads to lower attrition rates, increased satisfaction, and better results.
SurveySensum
JULY 20, 2023
STEP 4: Inform the customers Communicate the changes and improvements to customers to regain their trust and encourage increased spending. Analyzing customer behavior and adapting your approach accordingly can help re-engage high CLV customers and encourage them to increase their spending with your brand once again.
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