Remove 2029 Remove Customer Retention Remove Exceptional Customer Service Remove Loyalty
article thumbnail

How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Let’s start by understanding the four common types of customer churn in retail and discover effective solutions for each of them. By doing so, you can proactively work towards reducing churn and improving customer retention. STEP 4: Inform customers Let the customers know about the improvements you’ve made.

Retail 52