Remove 2028 Remove Chatbots Remove Competitive Advantage Remove Self Service
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The Importance of Mobile Customer Experience in 2023

SurveySensum

billion by 2028. Competitive Advantage: An exceptional mobile CX can set businesses apart from their competitors. It provides both chatbot support, where users can solve issues by themselves, and live chat support with customer support agents. billion in 2022, and is forecast to exceed 7.7 Yes, that’s right.