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What Is UCaaS? And What Are Its Benefits For Contact Centers?

NobelBiz

A VoIP solution incorporated into a UCaaS system is a critical component of a multi-channel platform that significantly improves corporate communications by enabling IP connections (Internet Protocol). There are two architectural models for UCaaS UCaaS is available in two architectural models: single-tenant and multi-tenant.

article thumbnail

What Is UCaaS And What Are Its Benefits For Contact Centers?

NobelBiz

A VoIP solution incorporated into a UCaaS system is a critical component of a multi-channel platform that significantly improves corporate communications by enabling IP connections (Internet Protocol). There are two architectural models for UCaaS UCaaS is available in two architectural models: single-tenant and multi-tenant.