7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?
SmartKarrot
APRIL 21, 2022
The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips. Steve Jobs once advised to get closer to customers. The entire C-suite is responsible for the customer. Concluding Thoughts.
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