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Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. TrueList explains that the worldwide market for answering services will reach $496 billion before 2027.

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Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. TrueList explains that the worldwide market for answering services will reach $496 billion before 2027.

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By the Numbers: Benefits of Getting Customer Experience Right

Clarivate

Customer experience has been growing rapidly in the last few years because it is one of the most significant ways to differentiate your brand in this increasingly competitive market. If it results in such great results, why isn’t every company doing CX ? 85% of customers who feel valued plan to spend more.