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Global Customer Self-Service Software Market Is Booming With an Annual Growth Rate of 18.4%

Answer Dash

eGain, Microsoft, Nuance Communications Inc., The Growth of Self-Service Moving Forward Now, we see that the Global Customer Self-Service Software Market is set to witness a healthy CAGR of 18.4% in the forecast period of 2019 to 2026. BMC Software Inc., Creative Virtual Ltd., Oracle, SAP SE, Salesforce.com Inc.,

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How can Speech Analytics help your Call Center?

NobelBiz

While we have entered the age of automation and digitization, many clients prefer communicating with a human agent over alternative methods of contacting businesses. Companies have always employed speech analytics in customer interactions to expand their understanding of the Voice of the Customer. million dollars by 2026.