2024 Innovation Self Service Virtual Agent 
Avaya
JUNE 24, 2019
Effortless self-service, agent augmentation, interaction insights, smart pairing…nowhere close to what one vendor alone offers today. They want to be free of the technology refresh cycle to more quickly adapt and innovate. We extended collaboration with Avaya A.I. As they say: if you want to go fast, go alone.
Magellan Solutions
JULY 29, 2021
Your platform can take the initiative on outbound calls, helping your team sort through hundreds of prospects to find the people most likely to want your services or products. Through friendly interactions, your virtual agent can ensure that your live agents speak with the most qualified leads. billion by 2024. .
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