ShepHyken

FEBRUARY 18, 2024

They are often used interchangeably by businesses, but understanding the difference is crucial for businesses looking to thrive in 2024 and beyond. I also like the tips and tactics the author shares to master both. Seriously, there are good tips. There’s an interesting tip about the impact of games. Shameless plug!)

Customer Service 60

Customer Service Net Promoter Score Loyalty Programs Gamification 60

SurveySparrow

FEBRUARY 22, 2024

Here are some tips to help you personalize the customer experience. Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached Best Customer Retention Software to Try in 2024 There are different types of tools that help a business in retaining customers. Please enter a valid Email ID.

Customer Retention 52

Customer Retention Software Gamification e-support 52

TechSee

SEPTEMBER 2, 2020

Paulaner Brewery Group has used a special employee app during the pandemic to disseminate information to staff, such as travel guidelines and videos with tips for maintaining COVID-related hygiene. Introduce fun through rewards and gamification. Keep WFH employees motivated by making tasks more engaging through gamification.

Contact Center 109

Contact Center Employee Engagement Engagement Gamification 109

ECXO

JANUARY 30, 2024

This is what the famous NPS attempts to measure. Let’s explore these biological and physiological aspects of the brain The amygdala 2024. The prefrontal cortex (PFC) and Hippocampus 2024. Image by Joao Marcelo Novellino Pereira.

Rewards Programs 52

Rewards Programs Loyalty Brands Connections 52