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Top 5 Customer Service & CX Articles for Week of October 2, 2023

ShepHyken

Each week, I read many customer service and customer experience articles from various resources. Plus, we gathered two examples from brands that are creating stellar customer experiences at scale. Plus, we gathered two examples from brands that are creating stellar customer experiences at scale. What an honor.

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Top 5 Customer Service & CX Articles for Week of November 20, 2023

ShepHyken

Each week, I read many customer service and customer experience articles from various resources. And then, there are other clues, such as how many tickets or requests for service/help, how long it takes to respond to a customer, and more. Here are my top five picks from last week. Connect with Shep on LinkedIn.