2024 Contact Center Marketing Virtual Call Center 
NobelBiz
SEPTEMBER 29, 2020
Right now, the contact center market is growing at an exponential rate. Technology advances coupled with the advent of the virtual call center are leaving behind anyone who doesn’t have at least a remote omnichannel software. But there’s an even bigger hurdle: contact center AI.
Magellan Solutions
JULY 29, 2021
Once a technological possibility for some industries, the reality is disrupting sectors across markets globally and affecting all aspects of our lives. . A recent report by Forbes found that 22% of marketers currently are using AI-based applications. Intelligent virtual agents work to increase contact rates.
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