CX Accelerator

JULY 1, 2020

However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner. This company bumped up their 2022 digital transformation strategy to 2020. Two specific examples come to mind. Digital First.

Contact Center 266

Contact Center Call Center Call Center Solutions Roadmap 266

CX Accelerator

JULY 1, 2020

However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner. This company bumped up their 2022 digital transformation strategy to 2020. Two specific examples come to mind. Digital First.

Contact Center 182

Contact Center Call Center Call Center Solutions Roadmap 182

VDS

JULY 20, 2020

However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret not changing sooner. This company bumped up its 2022 digital transformation strategy to 2020. Examples include cloud infrastructure providers, call center solution experts, etc.

Contact Center 52

Contact Center Call Center Call Center Solutions Roadmap 52