2021 Call Center Solutions Interaction Roadmap 
CX Accelerator
JULY 1, 2020
As a consumer, I was forced to change the way I interact with businesses. Knowing this fact, companies have increasingly shopped for cloud solutions. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner.
CX Accelerator
JULY 1, 2020
As a consumer, I was forced to change the way I interact with businesses. Knowing this fact, companies have increasingly shopped for cloud solutions. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner.
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VDS
JULY 20, 2020
As a consumer, I was forced to change the way I interact with businesses. Knowing this fact, companies have increasingly shopped for cloud solutions. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret not changing sooner.
NobelBiz
MAY 22, 2023
Cloud telephony typically includes VoIP as a fundamental component but goes beyond voice calls. It can involve additional functionalities like call routing, call recording, voicemail, interactive voice response (IVR), and integration with other cloud-based applications.
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