2020 Customer Relationship Management Customer Retention Rewards Programs 
Method:CRM
JULY 15, 2020
While many customer retention strategies can help you drive repeat business, one among them stands out — using a CRM solution. . CRM is short for customer relationship management software and it’s a tool businesses use to better manage leads and customers. What is a CRM? .
Think Customers
DECEMBER 14, 2020
One of the many lessons 2020 has taught us is that game time just isn’t the same without fans. It’s much easier, and more efficient, for brands to get to know an existing customer better than it is to learn about a brand-new customer. It’s very much about taking a customer-centered approach,” Blank said.
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