Remove 2020 Remove Consumers Remove Online Experience Remove Touchpoint
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The Essential Guide to Digital Customer Engagement

Ecrion

It’s 2020 and we are living in the digital age. The first thing you should do is take a step back and imagine how your customer would have the ideal experience on your website and/or app. Video has proven to be one of the most effective forms of engagement with online customers. Is your company up to speed?

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Why UX Design is Vital to User Satisfaction and Ongoing Job Security

C3Centricity

From smarter homes to an improved online experience, people have a lot to gain from the situation. Recent reports have shown that: 62% of consumers shop online more now than before the pandemic ( Bazaarvoice ). 36% of consumers shop online weekly since covid, up from 28% pre-pandemic. Digital Commerce 360).

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