Remove 2020 Remove Chatbots Remove Online Experience Remove Touchpoint
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Why UX Design is Vital to User Satisfaction and Ongoing Job Security

C3Centricity

From smarter homes to an improved online experience, people have a lot to gain from the situation. BOPIS (Buy online pick-up in-store) surged 259% YoY in August 2020, as many shoppers are concerned about the safety of in-store shopping. This is where total integration of all touchpoints is vital. CUSTOMER JOURNEY.

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