CX Accelerator

JULY 1, 2020

Another large call center (over 900 agents) with an on-premise solution was doing their best to physically distance agents, but only 52% of their employees came to work out of fear of getting sick. This company bumped up their 2022 digital transformation strategy to 2020. This season requires flexibility and trust.

Contact Center 266

Contact Center Call Center Call Center Solutions Roadmap 266

CX Accelerator

JULY 1, 2020

Another large call center (over 900 agents) with an on-premise solution was doing their best to physically distance agents, but only 52% of their employees came to work out of fear of getting sick. This company bumped up their 2022 digital transformation strategy to 2020. This season requires flexibility and trust.

Contact Center 182

Contact Center Call Center Call Center Solutions Roadmap 182

VDS

JULY 20, 2020

Another large call center (over 900 agents) with an on-premise solution was doing their best to physically distance agents, but only 52% of their employees came to work out of fear of getting sick. This company bumped up its 2022 digital transformation strategy to 2020. Now more than ever, technology is vitally important.

Contact Center 52

Contact Center Call Center Call Center Solutions Roadmap 52

NobelBiz

MAY 22, 2023

According to a report by MarketsandMarkets , the global PBX phone system market size is expected to grow from USD 5.49 billion in 2020 to USD 9.50 Below, we outline a roadmap to guide you through this transition. According to Precedence Research , the global unified communications market size was valued at US$ 89.58

System 52

System Contact Center Call Center Communication 52