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Customer service challenges of remote work

ViiBE Blog

ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.

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Customer service challenges of remote work

ViiBE Blog

Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly. Today, according to Gartner , 76% of customer service and support functions have 80% to 100% of their staff working from home. Read now 2.2.

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5 Ways to Improve Customer Service in Healthcare

Comm100

Many providers still have not digitized their healthcare customer service offerings, and still rely heavily on easily overwhelmed phone support channels. They needed to find a digital channel to help them reduce abandonment rates and increase bookings from donors. . All for free, forever! Sign Up Free. Comm100 Free.

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The E-commerce Guide: How to Tackle eCommerce Customer Pain Points

ProProfs Chat

Most e-commerce gurus and Silicon Valley innovators keep innovation and product pricing above everything else. Since rapid digitization has given rise to numerous e-wallets, you need to be quick to adapt to ensure that your customers always have enough options at hand. Pain Point 5: Sluggish Customer Support Process.