How NLP, ML and Deep Learning Can Transform Your CX Strategy
Chattermill
NOVEMBER 4, 2018
on 5 Nov 2018. Customer Experience. The post aims to give the reader a gentle overview of NLP, ML and Deep Learning and make the connection of how it can be applied in the context of customer experience and support. Gone are the days of sifting through customer feedback and manual tagging. by Sam Frampton.
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