Remove 2018 Remove Contact Center Software Remove Download Remove Return on Investment
article thumbnail

How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4 A quality customer data platform solution should not only streamline your call center operations but also help you identify areas for improvement, enhance the customer experience, and ultimately increase revenue. . Since then, the CDP market has grown rapidly.