2018 Call Recording Customer Engagement Omni-Channel 
Talkdesk
FEBRUARY 20, 2019
Many leverage restaurant technology from SICOM Systems, Inc to improve quality of service, increase customer engagement and ultimately grow revenue. In fact, SICOM technology is used in 30,000 restaurants in 62 countries.
Talkdesk
MARCH 12, 2021
Talkdesk is an enterprise cloud contact center as a service (CCaaS) solution provider empowering companies to deliver customer experience excellence and top-notch quality of service (QoS). Founded to bring a paradigm shift into the realm of call center solutions, it became the first CCaaS unicorn startup in 2018. Omnichannel.
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