Chatbot Benefits in the Business World: A Comprehensive List of Statistics
SmartMessage Blog
NOVEMBER 20, 2019
Before diving into this, let’s remember that live chat software has a 73% satisfaction rate as a way for customers to interact with businesses ( G2’s Facebook Chatbots Guide, 2018 ). E-Commerce. Vodafone’s chatbot is delivering double the conversion rate of its website. Finance and Banking. Tourism and Travel.
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