AI Customer Service: Today’s Most Transformative Technologies
TechSee
JUNE 25, 2019
The field is becoming increasingly mainstream with a 2017 Tractica report predicting that biometric hardware and software revenue will grow to $15.1 Emotion analytics can be used to classify a customer’s mood with the right priority and route it to the right agent. Gamification. billion worldwide by 2025, with a CAGR of 22.9
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