Remove 2017 Remove Average Handle Time Remove Customer Care Remove Gamification
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AI Customer Service: Today’s Most Transformative Technologies

TechSee

The field is becoming increasingly mainstream with a 2017 Tractica report predicting that biometric hardware and software revenue will grow to $15.1 AI-based training tools such as gamification, visual assistance and self-monitoring, cut down on agent onboarding time and ensure agents are fully engaged from day one.