Remove 2016 Remove Contact Center Remove Customer Confidence Remove Customer Service Training
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5 Top Customer Service Articles For the Week of November 14, 2016

ShepHyken

Where Customer Service is Failing: Top Priorities For Your Contact Center [Research] by Sharpen. Sharpen) Customer service research: people are less patient; need their omni channel inquiries solved quickly. My Comment: Here is some interesting info on customer support. Follow on Twitter: @Hyken.